At flow-med, we develop and manufacture electronic medical devices for the hearing and healthcare markets. We view quality and responsibility as integral parts of every product – from the initial idea through to long-term use. Our products support the reliable operation and longevity of hearing systems and help reduce breakdowns and repairs. With an average defect rate of less than 0.01%, we are consistently committed to high product quality, durability, and the responsible use of resources.
We carefully select our suppliers and materials, focusing on quality, product safety, and the most responsible use of resources possible. Wherever technically and hygienically feasible, we use recycled materials.
For products that require plastics, we consider ways to increase the recycled content right from the design phase. We are able to use recycled plastics for selected products and private-label solutions, particularly for opaque colors.
We have almost completely eliminated plastic from our packaging. Our packaging solutions consist primarily of recyclable cardboard and are deliberately designed to minimize material use and printing to the necessary extent.
In doing so, we ensure that the packaging materials used can be easily returned to the recycling cycle without the need for labor-intensive material separation.
We work with long-standing production partners in China, with whom we share a relationship based on trust and mutual respect. These partnerships enable us to maintain consistently high product quality, a high degree of flexibility, and competitive production conditions.
Through close and direct communication with production, quality control, and logistics, we can efficiently coordinate processes and consistently implement our quality requirements.
flow-med has been operating largely paperless since 2010. In production as well, we place great emphasis on reducing material usage and waste to the absolute minimum.
Together with our suppliers and production partners, we ensure that materials are used as efficiently as possible and that avoidable waste is continuously reduced in each production process.
Our international ocean freight is handled by DSV. By consolidating our shipments with a global logistics partner, we can efficiently plan our operations and reliably manage our global flow of goods.
Since 2021, we have completely eliminated the use of regular air freight and rely on alternative modes of transport for international shipments. This allows us to significantly reduce the CO₂ emissions associated with our logistics operations.
We partner with JAS for our international warehousing and distribution. Our bonded warehouse in the Netherlands enables efficient global delivery through digitally integrated processes and internationally coordinated shipping solutions.
Both DSV and JAS pursue their own sustainability strategies; we provide links to further information on their respective company websites.
